Saturday, October 24, 2009

What should I do if I cannot read the contents, compose, reply and move an yahoo email?

With the original yahoo version, I cannot find the contents of inward email, nor can I reply, compose or move an email to another file from the inbox. After switching to the new veta yahoo version, I managed to read the contents when outside messages kept popping up to cover the contents of the messages as I read it ! Same as happened in the original version, I failed to compose, reply and move an email, other than deleting them. I tried to follow Yahoo advice to remove the problem by clicking the Option at the top right hand corner (which is only available in the old Yahoo version), click the General Preference in Management Column, choose the Plain Text and scroll to the bottom to click "Save". Funny enough at this last stage, I failed after a series of clicks to "save" at the last step and all efforts were abortive. I further tried to "contact" Yahoo Customer Service as advised, yet this is not provided in the screen.

What should I do if I cannot read the contents, compose, reply and move an yahoo email?
To Compose = Clear your browsers cashe. To see invisible messages again = In the new Yahoo! Mail, you don鈥檛 do this with your browser anymore. Now, just change your


character encoding setting right in Yahoo! Mail!





Here鈥檚 how:





In the toolbar, click More Actions and select Set Encodings.


From the list that appears, select the encoding that matches the message鈥檚 content.


Note: Only one character encoding set may be viewed at a time. And in this case, changing your


browser鈥檚 encoding setting will not work.





Or in the old Traditional = Select any email where the header information is displayed, but there


is nothing in the


"body" of the message where you would expect to find text, etc.


Move your mouse to the area of the expected "body" of the message and right-click...on


the menu that appears, click on "Encoding"...on the menu that appears, if "Auto Select"


has a check mark, leave it as is...if not click "Auto Select"; then this menu will


disappear...right click again in the "body" to cause the same menu to display again...then


click on "Western European (Windows)"...you should now be able to view the "body" of


all messages that you couldn't view before...obviously, if the problem somehow occurs


again, do the same procedure described above again. I have no idea how or why these


settings get "changed" or "corrupted" after everyday use, but apparently they sometimes


do.

survey software

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